Training your system administrators and end-users on the proper use of your new matter management system and associated applications is one of the most significant determining factors of long-term project success. It is not enough to simply train a system administrator on the basic features of the application. They must be taught in the context of how the applications have been configured to function in their specific environments.
As direct participants in the design and configuration of your software, Mosaic Consulting will have particular insight as to how these systems are setup to meet their needs. Coupled with our years of experience in classroom instruction and floor support, we provide the necessary formula to enable your staff to use your new system properly and efficiently as quickly as possible.