With over 75 years of combined experience in legal operations and technology, Mosaic Consulting provides expert consulting services to the corporate legal community. Mosaic’s team is expert in legal billing, workflow process analysis and design, matter management, business intelligence, knowledge management, technical services, training programs, and outsourced administrative services.
Mosaic is seeking a Legal eBilling Administrator to join our Support Team. The ideal candidate is customer service-focused, detail-oriented and can quickly learn new software applications. This person will be encouraged to think outside of the box as well as to look for opportunities to assist our clients with administrative needs relating to legal technologies.
Essential Functions & Capabilities
Perform first-line review of invoices submitted to our clients to ensure compliance to billing guidelines.
Work with members of various client departments regarding work related to the legal department.
Improve Current Processes
Consistently look for ways to improve/enhance processes and identify efficiencies.
Support & Analysis
Provide project support, reports and analysis as requested.
Primary Billing Contact
Provide exceptional support as primary billing contact for outside counsel.
Take ownership of issues once aware of them – go the extra step to proactively seek out answers to problems that may fall outside his/her area of expertise.
Legal Software Platforms
Understanding various legal software platforms from a billing perspective.
Train and assist outside counsel on client processes.
Demonstrate exceptional organizational skills. Well organized; consistently complete projects on-time with great attention to detail.
High level of professionalism; exceptional client services skills; handle sensitive/confidential information with appropriate care.
Eager to learn new things and apply knowledge to improve/simplify processes.
Successfully handle assignments with minimal supervision. Able to prioritize well, work efficiently. Show flexibility as workloads fluctuate.
Experience, Skills & Knowledge
Prior experience in legal administration is a must.
Proficient in all Microsoft Office applications. Specifically Excel skills are helpful.
Attention to Detail
Attention to detail with excellent time management and multitasking/prioritization abilities.
Name of the element
Excellent interpersonal skills.
*No third parties or outsourcing agencies will be considered, but we are open to worldwide applicants!
Mosaic Consulting is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We give each application consideration, but please do be patient as we go through all of the applications received. We will read them all and will be contacting eligible applicants within the next week or two.